Von: IOI [ioi@volksanw.gv.at]
Gesendet: Freitag, 16. November 2012 11:49
Betreff: Ombudsman News 28/2012

Fri, 16 November 2012

Ombudsman News 28/2012

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IOI: 10th World Conference – new by-laws

The IOI held a very successful World Conference in Wellington, New Zealand from 12 to 16 November 2012. As a forum for Ombudsman Institutions, the IOI World Conference once again enabled colleagues from around the world to meet and to share their experience and expertise.

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IOI: Executive Committee

At its Wellington meeting held on 15 November 2012, the IOI Board of Directors held elections to the Executive Committee of the IOI.

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IOI: Board of Directors

The IOI Board of Directors as well as the six world Regions of the IOI took the opportunity of the 10th IOI World Conference in Wellington, New Zealand to meet and hold elections.

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UK: Release of report "Listening and Learning"

A significant rise in the number of complaints where the NHS has failed to provide an adequate remedy or proper apology when things have gone wrong is highlighted in a new report published by the Health Service Ombudsman.

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AUSTRIA: Norwegian Organisation for Asylum seekers visits Austrian Ombudsman Board

In the course of a three-day research visit a representative of the Norwegian Organisation for Asylum seekers (NOAS) visited the Austrian Ombudsman Board (AOB) on 8 November 2012.

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HUNGARY: Ombudsman calls for follow-up care for ex-prisoners

The Ombudsman for more effective assistance of social reintegration of released prisoners. Assisting the social reintegration of prisoners who have served their sentence requires an active attitude and expenditures both from the state and the society. Considering this, the state can not rely solely on the voluntary activity of civil organizations.

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CANADA: Workshop on Complainant Behaviour

The Forum of Canadian Ombudsman is going to organize the workshop 'Managing unreasonable Complainant Behaviour' with the assistance of the IOI.

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The International Ombudsman Institute | General Secretariat c/o Austrian Ombudsman Board
Singerstrasse 17, A-1015 Vienna, P.O. Box 20, Tel. +43/1/512 93 88, mail: ioi@volksanw.gv.at, website: http://www.theioi.org

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